Here’s the updated Return and Cancellation Policy with delivery information included:

Return and Cancellation Policy

At Vastraika, we prioritize your satisfaction by offering genuine products, secure payment gateways, and a hassle-free return process. Additionally, we ensure fast delivery within 5-6 days for most orders.

EASY RETURNS

Need to return or exchange your product? We’ve got you covered! Simply raise a return request within 3 days of receiving your order.

HOW TO RAISE A RETURN REQUEST?

  1. Email Us: Send a return request to contact@vastraika.com within 3 days of delivery.
    • Our customer support team will respond within 48 hours.
  2. WhatsApp: Use the chat button on our website to send a direct message with the following details:
    • Order Number
    • Photo of the product
    • Reason for returning the product

RETURN POLICY GUIDELINES

  1. Eligible Items for Return:
    • Unstitched garments such as sarees, stoles, and dupattas.
    • Items must be unused, unwashed, and unworn.
    • Original tags, packaging, and bills should be intact.
    Note: Returns are not accepted for:
    • Sarees with stitched blouses or completed fall/pico work.
    • Slight irregularities in handwoven products, as these are natural features.
  2. Damaged/Incorrect Orders:
    • If your order arrives damaged, defective, or incorrect, email us at contact@vastraika.com within 24 hours of delivery.
    • We’ll replace the product at no additional cost or help you choose an alternative of equal value.
  3. Return Costs:
    • Indian Residents: We bear all shipping costs for returns and will arrange product pickup.
    • Overseas Residents: Customers are responsible for return shipping expenses.

DELIVERY POLICY

We ensure fast and reliable shipping! Your orders will be delivered within 5-6 business days from the date of dispatch, ensuring you receive your products quickly and efficiently.

CANCELLATION POLICY

  • Orders can be canceled only before dispatch. Once dispatched, cancellations will not be accepted.

AFTER YOUR RETURN REQUEST IS APPROVED

  • You’ll receive a confirmation email with shipping guidelines.
  • Returned items must be sent back in their original, unused condition with the bill and tags intact.

REFUND PROCESS

  • Refunds will be credited within 5-6 business days once the returned product passes quality checks.

Note: We recommend handling handwoven products with care as minor irregularities are a part of their natural charm and not defects.

For any assistance, feel free to contact us at contact@vastraika.com. We’re here to make your shopping experience delightful!

Contact us at contact@vastraika.com for questions related to refunds and returns.